Operational Efficiency

Creating operational efficiency means measuring resource allocation and cost-effectively streamlining your base operations while eliminating redundant processes and waste. We help our customers focus on resource utilization and maintenance, fuel consumption, staffing and downtime reduction.


Technician Productivity

We look at the specific set of hours charges to a unit, total technicians and a few other data points to determine whether or not the amount of time turning a wrench is indeed efficiently spent. This analysis also helps our customers understand how many hours of time are being utilized as compared to their average hours needed, as well as how quickly units are maintained. If we see low hours per technician, the automatic assumption is that the time spent tracking the asset is not being tracked correctly. We help our customers determine how good their technicians are at tracking time to each individual asset, as well as how much indirect time they are spending on the job for training and other purposes. Our productivity metric measure efficiency and productive work hours at a high level.

Wrench-turning Hours

Just because it’s a wrench turn, doesn’t mean it’s a good one. Track your technician team’s hours for each individual unit for maximum productivity results.

Productive Time

Know the difference between “productive time” and “indirect time”, so you’re able to manage efficient training and maintenance schedules.

Measure Efficiency

Measure efficiency by taking a deeper look at hours charged per unit, total technicians and industry productivity with our annual benchmark.

Staffing Levels


How many estimated repair hours compared to technicians do you have? Are you understaffed or overstaffed? How do you compare with peers? If you outsource a majority of maintenance, do you need as many technicians as you have? Each are valid questions to ask when it comes to evaluating the amount of staff it requires to maintain and run an efficient fleet.


The staffing reports are completed by our professional services team – creating custom projections unique to your fleet – like mechanic repair hours or mechanic repair estimations. Our team looks at a variety of metrics – including number of units, estimated repair hours, outsourcing, age of your fleet, current mechanics in employment. 

The Payoff:

Our staffing reports allow you to get a comprehensive look at how many technicians you need to maintain your fleet, and whether or not any changes need to be made.

Preventative Maintenance


Predictive maintenance helps you future-proof your fleet by diagnosing potential mechanical errors during a routine check-up process. It can help your management team with unit-based decision-making and real-time monitoring, and can aid in regulating your vehicles’ life, condition and work efficiency.


The longer any individual unit(s) is down, the more it has the potential to cost you in the long-run. From capital spent in relocating equipment to a new unit or revenue lost from being out of service, this is where a regular maintenance routine is key.

The Payoff:

Bringing in your vehicles for routine maintenance can help you diagnose small problems before they become bigger – keeping your vehicles ready to work and on the road.

Downtime Reduction


When a vehicle is out of service, it creates a domino effect. Your operations may stall, customers experience interruptions, you may need to utilize a rental pool for spare units and your revenue could take a hit. 


Whether it’s by performing regular off-hour maintenance, leasing the right vehicles for your fleet, ensuring that your drivers are taking proper care of the equipment they use or promoting employee accountability – each will help you minimize downtime and maximize fleet productivity.

The Payoff:

Understanding your fleet data will help you optimize your asset mix – you will be able to keep the prime amount of vehicles in use when needed, keep on top of maintenance and maximize profitability.

Safety Scorecarding


A driver scorecard is a way of evaluating driver performance based on specific driving metrics, such as speeding or idling, that are measured via a GPS fleet tracking or telematics system. Historically, many fleets were finding issues with driver safety scorecard implementation, due to lack of metric definition, introduction of driver cameras and loopholes that allowed the discreditation of data. 


Utilimarc has restructured the way we work with our clients to create a safer environment for their drivers. We’ve created an aggregate system, doing away with individual events to help fleets measure driver performance over a certain length of time, focusing on trends rather than specific instances that can be hard to keep up with. 

The Payoff:

There’s a saying that 10 percent of your drivers will be the riskiest – and have the potential to be the root of over half of your safety incidents. Most of which are speeding. By staying on top of your safety data and reporting, you’ll be able to identify risky drivers to understand who may need additional training or identify drivers who exceed expectations. 

More on how Utilimarc leads innovation in sustainability:

By working with our customers, we’ve built a business intelligence platform that provides answers for the challenges they face.